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JOB DESCRIPTION AND RESPONSIBILITY
KEY RESULT AREA(KRA) & KEY PERFORMANCE INDICATOR(KPI)

accounting sector

Billing Clerk

Introduction
Skills Ability
job description
Job Roles & Responsibilities
kra & kpi
KRA & KPI Mapped
Best college in India​
Best colleges in mumbai
job opportunities
salary in India
Conclusion
Explore job opportunities

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Introduction

Billing clerks create invoices, and credit memos, update accounting records, and customer information, and send payment reminders. They deal with customers, send them invoices, and answer any queries.

Do You Want to be a Billing Clerk? To build a career as a Billing Clerk Manager you need to first understand the Job profile and responsibilities of the job

This blog gives you a detailed idea of what it is like to become a Billing Clerk in the Accounting and Finance Industry of India.

Soft Skill, Technical Skills and Certification:

Computer skills:

Billing clerks use computers to enter data, create spreadsheets, and sort through files as having strong computer skills can help you be more efficient at your job and complete tasks quickly, hence, They have basic computer skills, including how to use a mouse, keyboard and common computer programs.

Interpersonal and Communication Skills:

They need to have good Interpersonal and Communication Skills in order to talk to people in the organization such as the sales department, accounting department, and other relevant departments. They also need to call creditors or debtors who owe money and then talk to them. They need to be polite with debtors and maintain good relations with them and good communication skills are required for it.

Organization Skills:

Billing clerks often work with large amounts of data, so it’s important for them to be able to organize their workspace and paperwork. This ensures that they can find the information they need quickly and efficiently.

Time Management skills:

Time management is the ability to complete tasks within a certain time frame and as they have to multitask and complete each day, time management skills can help them meet their deadlines.

Job description

Billing clerks are responsible for entering and maintaining customer information, billing them for services rendered, and handling any related inquiries or complaints along with generating invoices, updating databases, and performing other clerical duties. The billing clerk also has to do other tasks such as updating accounting records with issued invoices, new payments, customer information, etc

Job Roles and Responsibilities

Key Result Areas (KRA) &
Key Performance Indicator (KPI)

Sr. No.

KRA

KPI

1

How many account balances and outstanding debts or other inconsistencies cleared in a month

No. of Account balances and outstanding debts or other inconsistencies cleared in a month

2

How many accurate final bills are executed in a month

No. of accurate final bill executed in a month

3

How many invoices and bills are sent to customers through various channels (mail, e-mail etc.) in a month

No. of invoices and bills are sent to customers through various channels (mail, e-mail etc.) in a month

4

How many customer account statements are periodically shared with customers

No. of customer account statements periodically shared with customers

5

How many reminders of payments and contact customers done in a month

No. of reminders of payments and contact customers done in a month

6

How many accounting records with new payments, balances, customer information, etc. are completed in a month

No. of accounting records with new payments, balances, customer information, etc. are completed in a month

7

How many questions, and complaints from customers regarding bills are solved in a month

No. of questions, complaints from customers regarding bills are solved in a month

8

How many activities are reported to upper management for solutions

No. of activities are reported to upper management for solutions

Example of KRA VS KPI Mapped in Organisation and Reporting

Sr. No.

Reporting by the employee

Reporting by the employee

1

How many account balances and outstanding debts or other inconsistencies cleared in a month

Account balances and outstanding debts or other inconsistencies cleared in a month=25

2

How many accurate final bills are executed in a month

Accurate final bill are executed in a month=15

3

How many invoices and bills are sent to customers through various channels (mail, e-mail etc.) in a month

Invoices and bills are sent to customers through various channels (mail, e-mail etc.) in a month=56

4

How many customer account statements are periodically shared with customers

Customer account statements periodically shared with customers

5

How many reminders of payments and contact customers done in a month

Reminders of payments and contact customers done in a month=22

6

How many accounting records with new payments, balances, customer information, etc. are completed in a month

Accounting records with new payments, balances, customer information etc. are comepleted in a month=20

7

How many questions, and complaints from customers regarding bills are solved in a month

Questions, complaints from customers regarding bills are solved in a month

8

How many activities are reported to upper management for solutions

Activities are reported to upper management for solutions =5

 

Requirements

Eligibility 

After 10th

After 12th

Graduation

Post-Graduation

The candidate must have appeared in 10 from any recognized educational board.

The Candidate then has to appear for the HSC exam from a recognized board

Interested candidates can undertake a bachelors degree,  which is a 3-year degree program

The candidates can also pursue a master’s degree so that they can have a better career opportunity. 

The candidate should try to gain at least a minimum of 50-60% marks to be eligible to enter the Commerce stream 

Most Billing Clerks appear in the commerce stream.

  • Bachelor of Commerce (B Com)
  • Bachelor of Business Administrationn in Finance 
  • accounting (BBA)
  • Bachelor of Accounting and Finance (BAF)

These are some of the better options for a bachelor’s degree

They can pursue a Master’s Degree such as a Master of Commerce (M. Com) or MBA in Accounting or in Finance, which can be up to 2 years

 

The candidate should try to gain at least a minimum of 50-60% marks. Then, only they will become eligible for the bachelor’s course

After Graduation, the student can either search for a Job or go for a Master’s Degree

The Candidate must have at least 1 to 2 years of Experience in the sector at a starting position to get a high paying and good position in a reputed organization. 

Best Colleges for Billing Clerks in India

Colleges

Location

Indian Institute of Management,

Bengaluru

Indian Institute of Management,

Kozhikode

National Institute of Securities Markets,

Navi Mumbai

MICA

Ahmdabadh

Indian School of Business,

Hyderabad

 

Best Colleges For Billing Clerk in Mumbai

Colleges

Location

Narsee Monjee College of Commerce & Economics, 

Mumbai

K J Somaiya College of Arts and Commerce

Mumbai

Kishinchand Chellaram College

Mumbai

Billing Clerk Career Path

Career

Description 

Commercial Accounts Receivable Manager:

The main responsibilities for this role include managing invoices, handling missed payments and supervising Accounts Receivable Clerks.

Credit Manager:

Credit managers are responsible for overseeing the credit granting process for a company. Their job is to optimize company sales and reduce bad debt losses by maintaining the credit policy. 

Budget Analyst:

Budget Analysts are responsible for analyzing budget proposals that determine fund allocations, and determining budgets for various resources.

Billing Analyst:

They are required to ensure that bills are accurate and paid on time and that any invoices received are authorized.

Accounts Payable Clerk:

Accounts Payable Clerks are responsible for receiving, processing, and verifying invoices related to accounts payables.

Salary

Billing Clerk salary in India ranges between ₹ 1.2 Lakhs to ₹ 15.5 Lakhs with an average annual salary of ₹ 6.5 Lakhs. The Amount may vary through different factors like cities, experience workflow, and workload.

Conclusion

A Billing Clerk has many responsibilities, such as planning the billing, accounts receivable, and collections operations of a department, and will work with many professionals, such as Accountants, to understand what clients are late with billing and how to approach customers as needed. Billing clerks who have good math skills and who stay up to date with technology may have the best advancement prospects and once you have enough experience, you can get better-paying jobs with higher positions.

To get a Detailed Overview of the Accounting Sector, Click Here. 

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