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JOB DESCRIPTION AND RESPONSIBILITY
KEY RESULT AREA(KRA) & KEY PERFORMANCE INDIACATOR(KPI)

Accounting Sector

Billing Specialist

Introduction
Skills Ability
job description
Job Roles and Responsibilities
KRA & KPI
KRA & KPI Mapped
Work Environment and Schedule
salary in India
Conclusion
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Introduction

A Billing Specialist is a professional who is responsible for managing all activities and staff in the billing function while they oversee the development of policies and procedures that ensure timely, accurate customer invoicing. Their duties are to Reconcile billing accounts to the general ledger.

Skills and Abilities

Leadership skills:

Billing Specialists often work with a team of other professionals, including account managers, customer service representatives, and other managers who have to take charge of them hence leadership skills are important.

Interpersonal and Communication Skills:

They need to have good Interpersonal and Communication Skills in order to talk to people in the organization such as the sales department, accounting department, and other relevant departments. They also need to call creditors or debtors who owe money and then talk to them. They need to be polite with debtors and maintain good relations with them and good communication skills are required for it.

Math and Accounting Skills:

Math and Accounting skills are basic requirements for a Billing Specialist. They need to have good math and accountancy skills in order to analyze the account, call debtors and ask them to return the money.

Time Management skills:

Time management is the ability to complete tasks within a certain time frame and as they have to multitask and complete each day, time management skills can help them meet their deadlines.

Job Description

The core responsibilities of Billing Specialists are responsible for overseeing the billing process at their company or organization, ensuring that all of the bills are being generated and sent out on time, tracking payments as they come in, and making sure that everything is being recorded correctly. They also have to manage responsible relationships with vendors and other suppliers of the business for proper bill maintenance, including negotiating contracts, reviewing proposals, and ensuring that the company gets the best possible deals on services and products it needs to operate.

Job Roles and Responsibilities

Key Result Areas (KRA) &
Key Performance Indicator (KPI)

Sr. No.

KRA

KPI

1

How many invoices and account updates to clients?

No. of invoices and account updates to clients.

2

How many records of client accounts and outstanding balances created and reviewed

No. of records of client accounts and outstanding balances created and reviewed

3

How many receive, sort, and track incoming payments done in a month

No. of receive, sort, and track incoming payments done in a month

4

How many debit accounts to ensure the credibility of payments.

No. of debit accounts to ensure the credibility of payments.

5

How many receipts issued for received payments executed in a month

No. of receipts issued for received payments executed in a month

Example of KRA VS KPI Mapped in Organisation and Reporting

Sr. No.

Reporting by the employee

Reporting by the employee



1

How many invoices and account updates to clients?

Invoices and account updates to clients : 15

2

How many records of client accounts and outstanding balances created and reviewed

Record of client accounts and outstanding balances created : 10

3

How many receive, sort, and track incoming payments done in a month

Incoming payments track : Yes done

4

How many debit accounts to ensure the credibility of payments.

Monthly Debit accounts to ensure the credibility of payments : Yes Done

5

How many receipts issued for received payments executed in a month

Issue receipts for received payments executed in a month :27

The Billing Specialist typically work in an office environment, although they may travel to meet with clients or attend conferences. They typically work regular business hours, although they may occasionally work evenings or weekends to accommodate their clients’ schedules. Billing Specialists may work for banks, financial services firms, or other businesses that offer products or services that require ongoing customer service and support.

Salary

Billing Specialist salary in India ranges between ₹ 1.2 Lakhs to ₹ 15.5 Lakhs with an average annual salary of ₹ 6.5 Lakhs. The Amount may vary through different factors like cities, experience workflow, and workload.

Conclusion

A Billing Specialist has many responsibilities, such as planning the billing, accounts receivable, and collections operations of a department, and will work with many professionals, such as Accountants, to understand what clients are late with billing and how to approach customers as needed. Having excellent attention to detail and communication skills will help promote you for better aspects with a higher pay scale and excellent attention to detail since you will need to manage several accounts at one time.

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