Job description and responsibility
Key result area(kra) & key performance indicator(kpi)
Hotel management
Bartender Manager Career Guide
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Introduction
The Bartender Manager works to keep their bars running smoothly by handling everyday operations, managing resources, and employees, and creating a safe, fun environment for staff and patrons. These professionals may also be known as pub managers.
Are you Interested in building a career as a Bartender Manager?
To build a career in the Bartender Manager sector you need first to understand the Job profile and responsibilities of the Bartender Manager Career
This blog gives you a clear idea of what becoming a Bartender Manager in India is like.
Job description
Responsibilities & Duties
- They are in charge of Hiring, training, and managing staff
- They have to oversee that the employees are following the organization’s policy
- They are responsible for creating the pricing of all the items on the menu
- Creating a systematic way of keeping inventory
- Helping guests find proper seating and keeping a table reserved if required
- Ensuring licenses are updated and in line with current legislation
Eligibility
To enroll in bartending courses in India, candidates typically need to meet the following eligibility criteria:
- Completion of 10+2 or equivalent from a recognized board.
- Some colleges may require proficiency in English.
- Aptitude for hospitality and customer service.
- Strong communication and interpersonal skills.
Skills and Abilities
- Conflict Resolution Skills : Managing a team can be difficult at times and disagreements are bound to occur. It is crucial that you have the skills necessary to resolve conflicts quickly and peacefully.
- Communication : Bartenders often work with a team of other bartenders and servers, so it’s important for them to be able to communicate effectively with their coworkers. Bartenders often need to communicate with customers to answer questions, take orders and resolve issues.
- Leadership skills : Bartenders can use leadership skills to motivate their team to work harder and achieve goals. They can also use leadership skills to delegate tasks and motivate their team to complete them.
- Problem-solving skills : Bartenders often encounter problems that require them to think of solutions and As a manager, you may need to solve problems that affect the entire bar.
Top Colleges in India
Bartending isn’t just about mixing drinks; it’s an art form that requires skill, creativity, and managerial prowess. For those aspiring to become Bartender Managers, India offers excellent educational opportunities and a thriving hospitality industry. In this article, we’ll delve into the top colleges offering courses in bartending, eligibility criteria, top colleges in Mumbai, and the job profile of a Bartender Manager.
Top Colleges Offering Bartending Courses in India:
Institute of Hotel Management (IHM): IHM campuses across India provide comprehensive courses in hospitality management, including bartending. With state-of-the-art facilities and experienced faculty, IHM is a preferred choice for aspiring Bartender Managers.
Welcomgroup Graduate School of Hotel Administration (WGSHA): WGSHA, located in Manipal, offers specialized courses in hotel management, including bartending. Its rigorous curriculum and industry connections ensure students receive top-notch training.
International Institute of Hotel Management (IIHM): IIHM has campuses in major cities like Kolkata, Delhi, and Bangalore, offering courses in hotel management with a focus on bartending. Its global partnerships and internship opportunities enhance students’ learning experience.
Institute of Bar Operations and Management (IBOM): IBOM, based in Mumbai, specializes in bartending courses, providing hands-on training in cocktail making, bar management, and customer service. Its industry-aligned curriculum prepares students for real-world challenges.
Oberoi Centre of Learning and Development (OCLD): OCLD, affiliated with The Oberoi Group, offers courses in hospitality management with a focus on bartending. Its renowned faculty and emphasis on practical training make it a sought-after institution.
Top Colleges in Mumbai
Mumbai, being a hub for the hospitality industry, boasts several prestigious colleges offering bartending courses:
- Institute of Bar Operations and Management (IBOM)
- Institute of Hotel Management, Catering Technology and Applied Nutrition (IHM Mumbai)
- Rizvi College of Hotel Management and Catering Technology
- VES College of Hospitality and Tourism Studies
- ITM Institute of Hotel Management
Job Profile of a Bartender Manager:
A Bartender Manager’s role extends beyond crafting cocktails; it involves overseeing bar operations, managing staff, inventory control, and ensuring exceptional customer service. Some key responsibilities include:
- Creating and updating drink menus.
- Training and supervising bartending staff.
- Maintaining inventory and ordering supplies.
- Ensuring compliance with health and safety regulations.
- Resolving customer complaints and ensuring guest satisfaction.
- Developing marketing strategies to attract customers.
Bartender managers are usually found working in restaurants, bars, nightclubs, and other establishments that serve alcoholic beverages. They typically work full-time, and their hours may vary depending on the business’s hours of operation. Many bartender managers work evenings, weekends, and holidays. Some bartender managers may be required to work early morning shifts to prepare the bar for opening.
Salary
The average salary for a Bartender in India is 2 Lakhs per year, the salary across India can vary due to various reasons such as experience level, organization, city, and more.
Key Result Areas to Deliver
- Management : They are required to Manage all aspects of production, including overseeing subcontractors and suppliers
- Sales : They are required to reach their sales goals and training, motivating, mentoring and providing feedback to store staff
- Customer satisfaction :Their duties include Ensuring high levels of customers satisfaction through excellent service.
Key Performance Indicator
- Customer Lifetime Value : it is a metric that calculates how much a customer spends in their lifetime in the store.
- Average Customer Spending : Average customer spending is an essential retail KPI for retail businesses and store performance. If the numbers are high, that’s a great indicator for sales managers to order more stock. If the numbers are low, sales managers know to limit the number of items they have stocked.
- Average Purchase Value : The average number of transactions per customer shows retail managers who their most loyal customers are.
Conclusion
The Bartender Manager works in various settings in the hospitality industry where they get to work with a large number of people throughout their career. With Experience, they can move on to better job prospects in the same organization or a different organization. Linked with the hospitality industry, this job role offers a hefty payday.
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