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Job description and responsibility
Key result area(kra) & key performance indicator(kpi)

Hotel management

Learn how to become a Server in India

Introduction
job description
responsibilities & duties
requirements
Skills Required
Job Profile
Work environment & Schedule
Salary
KRA & KPI
Conclusion
FAQs
Explore job opportunities

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how to become a Server in India

Introduction

The work of a Server is to take orders, answer questions about the menu and food, sell the restaurant’s food and drinks, take payment, communicate orders with the kitchen staff, seat customers, and help with customer service and cleaning. Commonly a server is called a waiter working in a restaurant.
Are you Interested in building a career as a Server?
To build a career in the Hospitality sector you need first to understand the Job profile and responsibilities of the Server Career This blog gives you a clear idea of what becoming a waiter in India is like.

Job Description

The Food Server is very important for any Restaurant as they are the ones to interact with the customers to take their orders, bring you food and drinks, and ensure that everything goes smoothly throughout your entire dining experience. Servers are often the face of a restaurant and are responsible for interacting with customers directly and have an opportunity to make a lasting impression on them. They need to be friendly, attentive, and knowledgeable about the menu items and other offerings at their establishment to be successful in their career.

Responsibilities & Duties

Eligibility

Requirements

There is no formal educational requirement to be a food server rather the person applying for the position should have proper people skills, and communication skills and must be profound in English as well as whatever the local language is.

Most of the food server training will take place on the job. They will learn the layout of the menu. They will also learn how to interact with customers and how to handle any issues that may arise. food server can also receive training in customer service and the hotel staff.

Skills and Abilities

Job Profile

Job ProfileDescription
Food ServerFood Servers interact with customers, take orders, deliver food and drinks, ensure customer satisfaction, and maintain cleanliness.
BartenderBartenders prepare and serve beverages, such as cocktails and non-alcoholic drinks, interact with customers, and maintain bar cleanliness.
Host/HostessHosts/Hostesses greet and seat customers, manage reservations, provide menus, and ensure the smooth flow of customers in the restaurant.
BusserBussers clear and clean tables, reset tables for new guests, assist servers with various tasks, and maintain cleanliness in the dining area.
Catering AssistantCatering Assistants help set up and serve food and beverages at events, assist in food preparation, and ensure guests’ needs are met during events.

Servers are usually found working in restaurants, bars, nightclubs, and other establishments that serve food and beverages. They typically work full-time, and their hours may vary depending on the business’s hours of operation. Many Servers work evenings, weekends, and holidays. Some Servers may be required to work early morning shifts to prepare the bar for opening. 

Salary

The average salary for a Waiter in India is 1.8 Lakhs per year, the salary across India can vary due to various reasons such as experience level, organization, city, and more.

Key Result Areas to Deliver

Key Performance Indicator

Conclusion

Being a server is a starting position where you will be able to learn a lot of networking skills such as communication skills, organization, etc. There are many ways to advance your career as a server, as with experience you can work up to a superior position or switch careers within the hospitality sector. This job may not pay very well as it is an entry-level position, however, this job role opens doors for many opportunities.

FAQs

Q1: What is the role of a Server?

A1: Servers interact with customers, take orders, deliver food and drinks, ensure customer satisfaction, and maintain cleanliness in restaurants.

Q2: What are the responsibilities of a Server?

A2: Responsibilities include maintaining a positive attitude, having thorough menu knowledge, assisting in marketing strategies, ensuring customer satisfaction, accepting payments, and assisting with food preparation.

Q3: What are the eligibility requirements to become a Server?

A3: There are no formal educational requirements, but candidates should possess excellent communication and people skills, proficiency in English and local languages, and the ability to multitask and handle cash transactions.

Q4: What skills and abilities are essential for a Server?

A4: Essential skills include communication, customer service, good memory, and organization abilities.

Q5: What is the work environment and salary expectations for a Server in India?

A5: Servers typically work in restaurants, bars, and other establishments, often on evenings, weekends, and holidays. The average salary for a Waiter in India is around 1.8 Lakhs per year, varying based on experience, location, and organization.
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